General FAQ

Where can I get a FiveStars card?

You can pick up a free FiveStars card at any of our partnering locations. You can find a list of businesses near you on the Find Locations page.

How do I use my card?

Every time you stop in at a FiveStars location, hand your card to the cashier or waiter. They’ll give you points and you’ll be on your way to free stuff.

If you forget your card, don’t worry. Simply tell the cashier your phone number and you’ll receive your points.

How do I know if I earned a reward?

We’ll notify you in one of the following ways depending on your preference:

Email: If you registered your card online using a valid email address, you'll receive an email.

Text: If you registered your card to your cell phone number, you'll receive a text.

In person: If we can't reach you by email or text, the store cashier will tell you that you have a reward available during your next visit.

How do I redeem a reward?

Next time you visit your favorite FiveStars spot, your reward for that business will be on your card. Hand the cashier your card (or give them your phone number), and they will be notified about your reward automatically.

I lost my card. How do I get a replacement?

Ask for a new card at any business in our network and register it to the same phone number that your last card was connected to. Remember, if you don’t feel like carrying around a card, you can always use your phone number to earn your points and redeem rewards.