Website FAQ

Where do I type in my barcode for registration?

You don’t need to type in your barcode anywhere. Register online using the phone number you gave to the cashier when you first picked up your card. It will connect automatically.

How do I change my phone number?

Unfortunately, you can't at the moment. If you’d like to register your card to a different phone number, you’ll have to pick up a new one.

How do I change my email?

Sign in to your account.

Click on your name at the top right corner.

Click on "Update Email."

Type in your new email and select "Submit."

I forgot my password. What do I do?

Click on “Sign In” at the top right corner.

Click on the “Forgot password?” link and follow instructions to reset your password.

I just took a card from one of your businesses, how do I register it?

If you picked up a card and didn’t sign up with your phone number at the store, you’re probably holding a blank card. Take that card to any FiveStars location, hand it to the cashier after you make your purchase, and give the cashier your phone number. This will activate your card.

How do I see my points?

Sign in to your account or register as a new user. Once you sign in, your online profile will show you all of the points you’ve collected across our network of businesses.