We come to work every day inspired to connect people to businesses they love.

Victor Ho
CO-FOUNDER & CEO
Victor co-founded FiveStars following his work at McKinsey & Company, where he helped build out cutting edge loyalty and customer engagement strategies for premier Fortune 500 brands. He started his career as an investment banker at Goldman Sachs, and holds three degrees from the University of California, Berkeley, where he triple majored in Industrial Engineering, Rhetoric, and Business Administration. Victor has an insatiable love for sour candy, and can’t resist those tasty green apple things.
Matt Doka
CO-FOUNDER & CTO
Matt has led technology at FiveStars since its founding. Before FiveStars, he was a consultant at TechnoServe in Uganda, a strategy consultant at McKinsey, and an analyst at AVM, a 32-year old global macro hedge fund. Matt graduated from UPenn's Management and Technology program as a Ben Franklin and Joseph Wharton scholar, where he earned dual degrees in Engineering and Finance. He loves skiing and backpacking, and he grills a killer steak.
Chris Luo
MARKETING
Chris has 14 years of experience in marketing, inside sales, and strategy. Previously, he was the Global Head of SMB Marketing at Facebook, where he drove small business adoption for Facebook Ads and Pages and built a team of over 20 marketers and 200 inside sales reps. Chris’ tech career began at Vonage, where he grew an inside sales team to over 500 reps by IPO. He went on to lead Acquisition Marketing for Google in Asia-Pacific. In his spare time, you’ll find him training for marathons, exploring the city with his wife, Lynn, and serving as a Community Group leader at Reality San Francisco.
Sam Odio
PRODUCT
Sam has 10 years of experience creating and scaling products. Early in his career, he built one of the first photo sharing mobile applications, sold it to Facebook, and became the product manager of Facebook Photos. He scaled Facebook photos to 100 billion photos uploaded by re-launching the photo viewer, photo upload interface, album interface, and launching facial recognition. After Facebook Photos, Sam left to start a machine learning startup, Freshplum, which was purchased by TellApart, and later Twitter. In his spare time, you’ll find Sam studying wine.
Zach Shubert
ENGINEERING
Zach Shubert is an experienced engineering leader and serial entrepreneur with a diverse background in academia, digital music, gaming, and now SMB SaaS. An alum of Brown University, he was the first engineering hire at Songza, where he eventually became CTO. From Songza, he moved to Zynga, where he led the team responsible for scaling the API infrastructure to handle 20 billion calls a day. Zach's hobbies include skiing, hiking, and prognosticating changes in federal monetary policy.
Matt Curl
SALES
Prior to joining FiveStars, "Curl" spent six years advising Fortune 500 companies at KPMG and Crane Co. His specialties are strategy, risk, and program management, with a focus on building data infrastructure to drive business decisions. As a graduate from Texas A&M University, he enjoys watching Fightin’ Texas Aggie football games, as well as spending time with his wonderful wife, Melissa Curl, and his crazy dog, Berkeley (the office terrorizer).
Claudia Fry
PEOPLE OPERATIONS
Claudia leads People Operations at FiveStars where she focuses on creating and fostering programs to give employees an enriching and memorable experience. She’s an SFSU adjunct instructor and co-founder of HR 2.0. Before FiveStars, she helped numerous startups with their employee experience and spent over ten years in HR for architecture and interior design firms. Claudia’s first loves are traveling, playing with dogs, and anything motorcycle-related, so you can imagine what happens when she’s able to do all three at once. Mind. Blown.
Bernard Koh
FINANCE
Bernard has over twenty years of finance and technology management experience. As an early employee at Blue Jeans Network, he helped grow the company to be the leader in cloud-based video collaboration, with market share in North America, EMEA, and APAC. He has an MBA from the J.L. Kellogg School of Management at Northwestern University, and in his spare time, Bernard enjoys searching for the perfect cheesesteak. He doesn’t think he’ll ever find that perfect mix of provolone and bell peppers, but he sure as hell is gonna try!
Paul Moon
BUSINESS DEVELOPMENT
As head of business development, Paul scours the partner landscape for companies that can change FiveStars's growth trajectory. Previously, Paul served as GridMaven's Head and Helio’s VP of Content & Technology Business Development. He has established partnerships and negotiated with some of the world’s most formidable companies such as Lucent, Verizon Wireless, ABC, and YouTube. Paul claims he used to have hobbies that he gladly gave up to chase after his crazy twins, but we at FiveStars know what his true hobby is: being sweet. #toothache
Micah Rowland
OPERATIONS
Micah began his career as a software engineer before moving to management consulting at McKinsey & Company, strategy and brand management at Starbucks, and various other roles in SaaS. His interest in loyalty began while consulting for a Fortune 500 client on its loyalty program and later working with Starbucks. He has a Bachelor's degree in Electrical Engineering and Computer Science from Duke University and an MBA from the Stanford Graduate School of Business. He enjoys reading, skiing, cycling, and strategy board games.

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